Deliveries 4

• How long will it take for my delivery to get here?
• Can I track my order online?
• I gave the wrong address when I made my order
• My order has not arrived yet

Received Products 4

• My jewellery is damaged or broken upon arrival
• I can't get the ball unscrewed
• I received the wrong product
• Something is missing from my order

Product Returns 5

• How do I return a product?
• What is the status of my return?
• What is the best way to send a return?
• Is it possible to exchange products?
• European Right of Withdrawal

Warranty 2

• General Information About Warranty
• Additional conditions of warranty

Rewards Points 3

• What are rewards points?
• How can I get Piercing Mania Rewards Points?
• How can I use my Piercing Mania Rewards Points?

Sizes 1

• How are piercings measured?

Materials 1

• How do I find the right material for me?

Order and Payment 2

• What payment methods are accepted?
• Can I cancel my order online?

Complaints 1

• Information About Our Complaints Procedure