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Piercing Mania Support Center

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  • Deliveries

    Information related to the delivery of your order.

  • Received Products

    For any issues with received products.

  • Product Returns

    For all questions about our Return Policy.

  • Warranty

    For questions about warranty and the exceptions.

  • Rewards Points

    For all questions about earning and spending Rewards Points.

  • Sizes

    For all questions about sizes and measurements

  • Materials

    For questions about the various materials used.

  • Order and Payment

    For all questions about ordering and payments.

  • Complaints

    In case you want to know how to make an official complaint.

Recent articles

  • How long will it take for my delivery to get here?

    Delivery times start from the moment an order is Dispatched. Please take into account that there are many delays happening with orders at the moment! C...

  • Are there any additional charges now the UK left the EU?

    Whether you are based in the UK or the EU, there will be no additional charges such as import duties or taxes. Only customers outside the EU may be subjecte...

  • Information About Our Complaints Procedure

    At Piercing Mania we pride ourselves on providing everyone with the best possible service. Through our customer service page you can find a lot of informat...

  • How do I return a product?

    With Piercing Mania you can easily make returns within 30 days of the shipping date. On the backside of the Thank You card included with your order, you wil...

  • Additional conditions of warranty

    Piercings and jewellery come in many different designs, colours and materials. It is important to follow the correct maintenance tips for the different type...

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