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One of my piercings was damaged/broken upon arrival
We do our best to prevent any damage from occurring during transport by sending all orders in a protective packaging. If you received a broken item anyway, ...
I can't get the ball(s) unscrewed
Do you have trouble unscrewing the ball or balls from your newly received piercing? Some balls are screwed on so tight, that it might look impossible to get...
I received the wrong product
You received your order but (one of) the product(s) is not the same as what you ordered? Please check your e-mail containing the order confirmation. This...
I did not receive everything that I ordered
Did you order several products but have not received all of them? Please check your shipping confirmation email. It shows all the products we dispatched. If...