With Piercing Mania you can easily make returns within 30 days of the shipping date. You can use the returns form that came with your order or download the form at the bottom of this page. Our policy does not impact on your statutory right of withdrawal. This allows you to notify us within 14 days of receiving the products that you wish to cancel your order and return the products for a refund.

However, piercings are hygienic products which are exempt from this rule once opened. Due to this, they are sealed in transparent packaging to allow you to view them without opening the packaging. Hygienic products can only be returned if the original seal of the packaging is still intact.

If you have already opened the packaging but find yourself dissatisfied you can contact our customer service at service@piercingmania.co.uk for an alternative solution.

We process returns within 7 business days of their receipt at our warehouse. Once we have processed your return you will receive an email. You can read the conditions of returns here.