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How do I return a product?
Did you receive your order and one or more products don't meet your expectations? Whatever the reason, you can return within 60 days after we dispatched...
What is the status of my return?
Did you recently return your order and would like to know its status? Once we have received and processed your return, we always send an email confirming th...
What is the best way to send a return?
If you want to return one or more items, we have some practical tips on sending them back to us. This is because the responsibility for ensuring the return ...
Is it possible to exchange products?
To keep handling costs down, it is not possible to exchange products. If you want to exchange a product, you may return the goods for a refund. You can then...
European Right of Withdrawal
The ‘European Right of Withdrawal’ for online distance sales applies to all orders at Piercing Mania. Via this link you can find out more information about ...