Did you order several products but you didn't receive all of them? Please check your shipping confirmation email. It shows all the products we dispatched.

While shopping, you can find on both the product detail page and your shopping cart a stock status per product. During the checkout, the system calculated the expected dispatch date for your order. If your order contains items that are not in stock right away, you can choose to either ship all items at once or have us ship your order partially.

You can check the method you have chosen in both your order confirmation email and by logging in to your account on our site.

Click here if you don't know your password

If turns out that you miss an item that should have been dispatched, we are here to help. Please contact us and provide your order number and the item code of the missing product. One of our customer support representatives will assist you further.