Did you receive your order but does one or more products not live up to your expectations? If this is the case you can always return one or more products within 30 days after we dispatched your order for a refund.

Unfortunately, we can not process any exchanges. You can return the item(s) for a refund and place a new order for the desired products.

BEWARE! Because piercings are hygienic products they can only be returned when they are still in their sealed packaging!

Download the return form below and fill out the form entirely. Make sure you meet the conditions for returning items as shown on the return form. Send the products back along with this form.

As soon as we receive your return you will receive a conformation e-mail. Depending on how you return the item(s) back to us, it can take a while before we receive it. After arrival, we usually process the return within 2 business days.