Delivery time

Note! During the holiday season, it might take a day extra for your order to come in. For the 2nd class delivery, it might take up to 2 days extra for your order to be delivered.

Country 2nd class mail 1st class mail Hermes parcels
United Kingdom 3 to 5 business days 2 to 3 business days 3 to 4 business days
Ireland n/a 2 to 4 business days n/a
The rest of the world n/a see transit times n/a

How long it takes for your order to be delivered depends on the method of shipping you've chosen. In the order confirmation you received by e-mail, you can check which shipping method you've chosen. There you can also find the transit times.

We do not have a direct influence on the delivery times. Please note that orders dispatched on weekends and on official holidays are handed over to the postal services the next business day.

Is your order still not delivered and your delivery time frame is passed? Please contact us and one of our customer support representatives will assist you further. In the case of a non-delivered shipment, always make sure you notify the customer service within 14 business days after the dispatch date.